Privacy policy

Last Updated: 20 July 2026

At Dikshita Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.dikshitajewels.com, make a purchase, or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Information (processed securely through our payment providers)
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Referral Website
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails (only if you have opted in)

We process your personal information only where we have a lawful basis to do so, including fulfilling your orders, complying with legal obligations, protecting our legitimate business interests, or where you have provided your consent.

3. Payment Information

All payments are securely processed through trusted third-party payment providers.

Dikshita Jewels does not store your full credit or debit card details on our servers. Payment information is processed securely by trusted third-party payment providers in accordance with their applicable security and privacy standards.

4. Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Personalize your shopping experience
Measure advertising performance

You may disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

Shopify (our ecommerce platform)
Payment processors
Shipping and logistics providers
Marketing service providers
Analytics providers

These providers are required to protect your information and use it only for providing their services.

6. Marketing Communications

If you subscribe to our newsletter, we may send promotional emails about new collections, offers, and updates.

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us at:

support@dikshitajewels.com

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Meet legal and tax obligations
Resolve disputes
Enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal information

To exercise any of these rights, please contact us at:

support@dikshitajewels.com

10. Third-Party Services

Our website is powered and hosted by Shopify, which provides the ecommerce platform that enables us to sell our products and services.

We may use trusted third-party service providers to help operate our business and deliver our services, including:

Payment processing
Shipping and logistics
Analytics and website performance
Email marketing and customer communications
Fraud prevention and security
Advertising and marketing

These service providers process your personal information only as necessary to perform their services on our behalf and are expected to protect your information in accordance with applicable privacy and security standards.

Information collected through our website may also be processed by Shopify and other third-party service providers in accordance with their respective privacy policies. We encourage you to review their privacy policies to understand how your information is collected, used, and protected.

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it where appropriate.